SRC Mobile5.4.2 - App Store
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Publisher Description
Service Request Center Mobile enables users to browse available IT and business service requests and their associated SLAs, and then submit and monitor requests from their mobile devices. Your IT service staff and managers can also easily approve, track, and fulfill requests from their mobile devices.
Users can use SRC Mobile to:
. Browse the catalog for service requests
. Manage set of your favorite categories and services
. Catalog of services is available in 2 modes: with nested categories (for SSM 5.2) and with a single level of categories (SSM older than 5.2)
. Search the catalog for available service requests
. Submit requests with the ability to attach a picture from camera
. Choose full form or simplified form format to manipulate with form data in the most convenient way
. Browse your service requests and execute transitions on a particular request
. Browse tickets waiting for your approval and proceed with approvals
. Offline Mode. Mobile users can now download and work with items in offline mode, which enables them to continue work even when wi-fi or network coverage is unavailable.
. SRC Mobile provides the same user experience to work with the Knowledge base as Web client:
o Search for the article
o Filter articles
o Contributing your feedback to the Knowledge base adding comments and giving rates to the articles
o Once new item is submitted, search through the Knowledge base is performed automatically while Title is entered. Pop-up shows some articles found related to the Item Title.
Version History - Support SBM 11.7.1
- Text scanning (OCR)
- Predicting field values (SBM server 11.7)
- Updated login screen to be consistent with Micro Focus products
- Pre fill log in details using remote configuration
- Defect fixes and improvements 5.4.2 06/24/2020 - Support SBM 11.6 and SSM 5.4.1
- Calendar Reports
- Reports with Runtime Parameters
- Recent Host List at Login Screen
- Defect fixes and improvements 5.4.1 07/31/2019 - Support SBM 11.4.1 and SSM 5.4
- Biometric authentication
- Voice attachments
- Picking GPS coordinates
- Capture a written signature as an image
- Web based forms (experimental feature)
- Support input masks for text fields
- Bulk scanning bar codes and QR codes
- Defect fixes and improvements 5.4 10/31/2018 • Support for new graphical report options
• Preview user profile cards
• Selectable text and quick search on knowledge base articles
• Interactive form validation errors support
• iPhone X support
• Defect fixes and improvements 5.3.1 12/21/2017 - Support of SSM 5.3
- Knowledge Base support
- Off-line feature
- Defect fixes 5.3 09/15/2017 - fixed authentication defects 5.2.21 07/19/2017 - Request Center custom tabs
- Additional report types
- Compatibility with SBM 11.1
- Defect fixes 5.2.2 10/19/2016 New in version 5.2.1:
-Compatibility with SBM 11.0.1
-Ability to send an email from Form
-Defect fixes and performance improvements 5.2.1 04/01/2016 5.2 12/11/2015
About SRC Mobile
The company that develops SRC Mobile is Open Text Corporation. The latest version released by its developer is 5.4.2.
To install SRC Mobile on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-15 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the SRC Mobile as malware if the download link is broken.
How to install SRC Mobile on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the SRC Mobile is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After SRC Mobile is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 5.4.2
posted on 2026-10-15
Version History - Support SBM 11.7.1
- Text scanning (OCR)
- Predicting field values (SBM server 11.7)
- Updated login screen to be consistent with Micro Focus products
- Pre fill log in details using remote configuration
- Defect fixes and improvements 5.4.2 06/24/2020 - Support SBM 11.6 and SSM 5.4.1
- Calendar Reports
- Reports with Runtime Parameters
- Recent Host List at Login Screen
- Defect fixes and improvements 5.4.1 07/31/2019 - Support SBM 11.4.1 and SSM 5.4
- Biometric authentication
- Voice attachments
- Picking GPS coordinates
- Capture a written signature as an image
- Web based forms (experimental feature)
- Support input masks for text fields
- Bulk scanning bar codes and QR codes
- Defect fixes and improvements 5.4 10/31/2018 • Support for new graphical report options
• Preview user profile cards
• Selectable text and quick search on knowledge base articles
• Interactive form validation errors support
• iPhone X support
• Defect fixes and improvements 5.3.1 12/21/2017 - Support of SSM 5.3
- Knowledge Base support
- Off-line feature
- Defect fixes 5.3 09/15/2017 - fixed authentication defects 5.2.21 07/19/2017 - Request Center custom tabs
- Additional report types
- Compatibility with SBM 11.1
- Defect fixes 5.2.2 10/19/2016 New in version 5.2.1:
-Compatibility with SBM 11.0.1
-Ability to send an email from Form
-Defect fixes and performance improvements 5.2.1 04/01/2016 5.2 12/11/2015
version 5.4.2
posted on 2020-06-24
- Support SBM 11.7.1
- Text scanning (OCR)
- Predicting field values (SBM server 11.7)
- Updated login screen to be consistent with Micro Focus products
- Pre fill log in details using remote configuration
- Defect fixes and improvements
version 5.4.2
posted on 2020-06-24
Jun 24, 2020
Version 5.4.2
- Support SBM 11.7.1
- Text scanning (OCR)
- Predicting field values (SBM server 11.7)
- Updated login screen to be consistent with Micro Focus products
- Pre fill log in details using remote configuration
- Defect fixes and improvements
version 5.2.2
posted on 2015-12-11
Disclaimer
Official App Store Link
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